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Great Customer Service
 
A member of the NuWa_RV Yahoo! Group gave permission for use of the following comments:

October 14, 2006

Just one of the reasons we buy NuWa products: I recently posted a
question about where the logical spot was to install a Surge Protector
(I missed that as an option). I didn't want to bother Ed or the
factory (for non NuWa owners Ed Holtzman is NuWa's chief(?) design
engineer). Ed who monitors this forum took it upon himself to go out
to the factory, find a unit like mine (329)and take pictures of the
factory installation of a surge protector! That is so very unusual and
exceptional customer service, yet so typical of NuWa always exceeding
expectations.

--Murray

Here is a link to the original post (signup required).


Note: The NuWa_RV Yahoo! Group is not affiliated with NuWa in any way, however we do occasionally participate in some of the discussions, and share our viewpoint with members. For more information, visit the group at http://groups.yahoo.com/group/nuwa_rv/.

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    Great Customer Service

     
    A member of the NuWa_RV Yahoo! Group gave permission for use of the following comments:

    October 14, 2006

    Just one of the reasons we buy NuWa products: I recently posted a
    question about where the logical spot was to install a Surge Protector
    (I missed that as an option). I didn't want to bother Ed or the
    factory (for non NuWa owners Ed Holtzman is NuWa's chief(?) design
    engineer). Ed who monitors this forum took it upon himself to go out
    to the factory, find a unit like mine (329)and take pictures of the
    factory installation of a surge protector! That is so very unusual and
    exceptional customer service, yet so typical of NuWa always exceeding
    expectations.

    --Murray

    Here is a link to the original post (signup required).


    Note: The NuWa_RV Yahoo! Group is not affiliated with NuWa in any way, however we do occasionally participate in some of the discussions, and share our viewpoint with members. For more information, visit the group at http://groups.yahoo.com/group/nuwa_rv/.


    This testimonial is also available for viewing online at http://www.nuwa.com/testimonials/questions/68/