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Great Customer Service from the Parts Department
 

A member of the NuWa_RV Yahoo! Group gave permission for use of the following comments:


September 11, 2006

About a week ago, I emailed the factory explaining how our DA had been
delivered 2 yrs. ago without the small lower corner wood-trim on the
TV cabinet. I didn't realize there was a part for that until I saw
someone else's. Shortly thereafter, Rose Mitchell called me to verify
some numbers & lo and behold the trim arrived Saturday priority mail
with no charge and is now installed! Where else do you get that kind
of service...be it something large or small? Thanks, NuWa!

Diane Flaherty

Here is a link
to the original post (signup required).


Note: The NuWa_RV Yahoo! Group is not affiliated with NuWa in any way, however we do occasionally participate in some of the discussions, and share our viewpoint with members. For more information, visit the group at http://groups.yahoo.com/group/nuwa_rv/.

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    Great Customer Service from the Parts Department

     

    A member of the NuWa_RV Yahoo! Group gave permission for use of the following comments:


    September 11, 2006

    About a week ago, I emailed the factory explaining how our DA had been
    delivered 2 yrs. ago without the small lower corner wood-trim on the
    TV cabinet. I didn't realize there was a part for that until I saw
    someone else's. Shortly thereafter, Rose Mitchell called me to verify
    some numbers & lo and behold the trim arrived Saturday priority mail
    with no charge and is now installed! Where else do you get that kind
    of service...be it something large or small? Thanks, NuWa!

    Diane Flaherty

    Here is a link
    to the original post (signup required).


    Note: The NuWa_RV Yahoo! Group is not affiliated with NuWa in any way, however we do occasionally participate in some of the discussions, and share our viewpoint with members. For more information, visit the group at http://groups.yahoo.com/group/nuwa_rv/.


    This testimonial is also available for viewing online at http://www.nuwa.com/testimonials/questions/63/