Return to NuWa Homepage

Testimonials

Search Testimonials Browse by Category
Excellent, above and beyond, customer service

 

We felt visitors to www.nuwa.com would be interested in the following comments posted on RV.net, which are copied below with permission of Garry & Dianne.  Be sure to click the link and read the followup posts on RV.net as well.


5/24/06

I just had to post this compliment for others to consider as they look at manufacturers. Many on these posts say good things about Hitchhikers but today we had a special e-mail from Ed at NuWa.

Our 2006 34 RLTG is on order and was to come off the line this week. Earlier we had contacted Ed several times about options and specifics of the model we wanted and asked Ed about the exact weights as all option weights must be added to any brochure listing. He knew we were concerned and promptly replied with the weights of all our options and aur CCC as he figured it.

Well today, he wrote an e-mail and said since we had been concerned, he took our new fifth wheel as it came off the line and had it weighted so we would have the exact figures. These were spelled out completely for us.

I would call that excellent, above and beyond customer service. We expect our RV to be great just like so many other happy Hitchhiker owners.

Garry & Dianne

Here is a link
to the original post.



Note: RV.net is not affiliated with NuWa in any way.

View More Testimonials
  • All Testimonials
  • User Opinions (2 votes)
    100% thumbs up 0% thumbs down

    How would you rate this answer?
    Helpful
    Not helpful
    Home | Site Map | Contact Us | About NuWa | Privacy Policy
     
       
     
      

    Excellent, above and beyond, customer service

     

    We felt visitors to www.nuwa.com would be interested in the following comments posted on RV.net, which are copied below with permission of Garry & Dianne.  Be sure to click the link and read the followup posts on RV.net as well.


    5/24/06

    I just had to post this compliment for others to consider as they look at manufacturers. Many on these posts say good things about Hitchhikers but today we had a special e-mail from Ed at NuWa.

    Our 2006 34 RLTG is on order and was to come off the line this week. Earlier we had contacted Ed several times about options and specifics of the model we wanted and asked Ed about the exact weights as all option weights must be added to any brochure listing. He knew we were concerned and promptly replied with the weights of all our options and aur CCC as he figured it.

    Well today, he wrote an e-mail and said since we had been concerned, he took our new fifth wheel as it came off the line and had it weighted so we would have the exact figures. These were spelled out completely for us.

    I would call that excellent, above and beyond customer service. We expect our RV to be great just like so many other happy Hitchhiker owners.

    Garry & Dianne

    Here is a link
    to the original post.



    Note: RV.net is not affiliated with NuWa in any way.


    This testimonial is also available for viewing online at http://www.nuwa.com/testimonials/questions/53/