Testimonials - Sorted by Date
There were 98 testimonials found in this category:
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- A nice card Mike received from customers regarding their purchase experience.
Mike: Thank you so much for taking us by the hand and walking us towards Jerry's dream. It seemed so impossible when we first started, but thanks to all of your precious time and emails and vast knowledge, we were able to accomplish the impossible. You also have a wonderful organization and e ...
- This customer appreciates our famous "Post-Warranty" support.
Thank you, Terry, for talking me through my repair, no way would I have attempted this without your patient consulting. Your support makes me a loyal Nuwa customer. I can't imagine buying any other brand 5th wheel. Nuwa is a Champion RV Manufacturer. Thanks for a fine product and for your post ...
- This HitchHiker owner comments on the value of the total ownership experience.
This HitchHiker owner is commenting about the current economic difficulty for those manufacturers striving to provide superior quality and service, and to gain the attention of so many Rv buyers who might be too focused on price and the deal. Like many experienced RV'ers the author feels more c ...
- We are happy to share a short email from a long time customer (1995)
I purchased a 1995 HitchHiker Premier new. I have over 100,000 miles on this trailer and am totally facinated by how well it is built and the service it has given. -Bill H. We felt visitors to www.nuwa.com would be interested in the above email, which is used with permission of the customer.
- High Praise from a new Discover America owner
Dear NuWa: We have nothing but "high praise" to all of you who have been so helpful with all of our many questions regarding our 2011 Discover America 363 RSB!!! Special acknowledgement to Lori for sending samples, and answering our questions regarding the interior. Each time we had a concern, ...
- Customer comments after taking the Factory Tour
The following testimonial from a potential customer touring the factory gives evidence of the impact of taking the tour and this persons impressions of what he saw. Those RV'ers, who see first hand the difference of NuWa's construction process and service culture, begin to understand why NuWa i ...
- Forum members discuss NuWa's Great Service
A recent thread on the NuWa Owners Forum is good testament to NuWa's service philosophy. From forum member wsliva:"I purchased a 2006 Discover America back in March of this year. The trailer is great, but I have had a few problems. Terry and Rose have been terrific in helping me out. I have mad ...
- The workmanship demonstrated was awesome
I just wanted to thank you for helping arrange an appointment with NuWa's service department and express our appreciation to their people for the way our slide leak was repaired. The workmanship demonstrated was awesome. It was kind of like they knew where the leak was before looking. Probably n ...
- Delivery of our new unit was phenominal
Hi Ed, Congratulations to all. The delivery of our new 349 RSB, DA on February 3rd was phenomenal. We are very happy. All the HitchHiker people – Kiz, James, Jerry, Rick were excellent. They knew everything and gave us a complete rundown of the unit.We greatly appreciate the excellent se ...
- Thanks for the great buying experience
Dear Orv: Please thank Kiz, Lori, Terry, and all the people of NuWa that made my buying experience a pleasant one. With all your help everything went pretty smooth and uneventful, and I just wanted to thank everyone for the professional way of handling everything from beginning to end. Orv, ple ...
- Customer's review of their new 345
I just wanted to give you some feedback on my new 2010 345UKSB. I had it out for a couple of days this week for the first time. I am absolutely blown away with the outstanding quality and fit and finish in my new unit. I have been camping for more than 30 years and owned many RV's including a 20 ...
- NuWa provides proper Warranty Service in areas that lack dealer representation
An interesting post on the owners forum recently discussed obtaining service in areas where we don't currently have strong dealer representation. The below post from member "Ramtough" explains his experience, and reasons why this should not be of concern. NuWa is working on obtaining additional ...
- Extremely Enjoyable Buying Experience
January 21, 2011 We just purchased one of your used units on January 19th. I just wanted to report to you that our entire buying experience was extremely enjoyable! Shawn and Kiz were a pleasure to work with, and their “attention to detail” was exemplary! Jerry and Rick did an outstanding job ch ...
- Informative Forum thread discussing HitchHiker value versus other brands
Our research led us to NuWa and our HHII LS. Without this Forum and its members making comparisons to and relating their experiences with other brands and expounding the quality and value of NuWa, and especially those members who have owned more than one HH, I'm not sure if we would have made t ...
- HitchHiker is worth the price
Hello Mike: It was good to visit by telephone with you today regarding my gratitude for your intervention in resolving the replacement door problem on my HH II LS. We do now have the correct door installed and my unit looks about as good as the day I took delivery five years ago.My wife and I i ...
- NuWa is my RV of choice since 1992
Please note that the service help I received from Terry Stoll when I had slide switch problems was outstanding. He definitely provided "service" that meets or exceeds current industry standards. His diagnosis and providing parts in a timely manner were useful to getting back on the road for the ...
- Two recent 38' customers comment about the ease of towing a tri-axle Champagne
We picked up our new 38 LK on Monday. We eagerly arrived for our 10:00 appointment on time. By the time we finished paperwork, broke for lunch (so the NuWa employees could have a break), and did the walk through, it was 4:00. We want to thank our salesman Shawn for all the help he gave us. We al ...
- Some recent comments posted on the Owners Forum regarding the new NuWa Parts Store
Below are quotes from various posts made on the NuWa Owners Forum by members who have begun to experience NuWa's expanded retail parts business. -Mike Mitchell "Well UPS showed up at the place today. WOW what quick delivery! If you order Parts from the NuWa Parts store, you get nice friendly ser ...
- Two recent comments received with opinion of NuWa versus other brands
Below are two comments received recently, which affirm NuWa's effort to build exceptional products and provide exceptional service. Visit the factory and you will see firsthand the evidence of both aspects of this unique RV manufacturer. Couple involved with RV industry shares opinion of NuWa ve ...
- Good Job in the Parts Department!
From: John C. To: Mike Mitchell Sent: Friday, February 12, 2010 12:16 PM Subject: Great Job I would like to thank Rose in parts Dept. for the great job she did in helping me to get the right Fender skirt for my Snowbird Fifth Wheel Trailer.I have never had anyone be any nicer to me in a transact ...
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