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Why do retail sales people at large dealerships often try to sell me a different brand, even though I came in specifically to see the HitchHiker trailers?
Well, it's really a part of the MSRP issue.  These are commissioned salespeople, and their main goal is to make a living for their family.  If they can "lead" you to a brand with the higher MSRP and profit margin, and convince you that it is "nearly as good" as a HitchHiker, there is a good chance they can make the dealership more profit on the other brand.   We find they often get "conditioned" to always first try to sell a customer the higher profit brand and attempt to ignore the customer's interest in the HitchHiker.  It's unfortunate that we so often hear "when the salesman finally stopped trying to sell me the other brand", which means that many of our potential customers are being sold a product for the wrong reasons, that may not actually best serve their needs.  It's more of the "buyer beware" issue.   NuWa makes every effort to provide factual information to customers and retail sales people, and to provide the optimum value to it's retail customers.  But sometimes the customer has to take back control of the sales process in order to protect his best interests.
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    Why do retail sales people at large dealerships often try to sell me a different brand, even though I came in specifically to see the HitchHiker trailers?

    Well, it's really a part of the MSRP issue.  These are commissioned salespeople, and their main goal is to make a living for their family.  If they can "lead" you to a brand with the higher MSRP and profit margin, and convince you that it is "nearly as good" as a HitchHiker, there is a good chance they can make the dealership more profit on the other brand.   We find they often get "conditioned" to always first try to sell a customer the higher profit brand and attempt to ignore the customer's interest in the HitchHiker.  It's unfortunate that we so often hear "when the salesman finally stopped trying to sell me the other brand", which means that many of our potential customers are being sold a product for the wrong reasons, that may not actually best serve their needs.  It's more of the "buyer beware" issue.   NuWa makes every effort to provide factual information to customers and retail sales people, and to provide the optimum value to it's retail customers.  But sometimes the customer has to take back control of the sales process in order to protect his best interests.


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